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Looking at Amazon’s push to open Its logistics network to all

Looking at Amazon’s push to open Its logistics network to all

Amazon recently announced it is opening its massive supply chain and logistics network to all businesses, including companies that do not sell on Amazon. The move expands Amazon’s logistics business beyond its own operations, opening its network, originally built for Amazon, to outside companies.During the Gartner Supply Chain Symposium/Xpo in Orlando last week, Vice President Peter Larsen discussed what led to the decision, how customers pushed Amazon in this direction, and why the company believes delivery speed and reliability can directly drive business growth. Larsen, who has been with Amazon for nearly 20 years, also explained how Amazon plans to scale the new offering and what companies can expect from the service.SC247: What changed internally that made Amazon decide to open its supply chain network to outside companies?Larsen: A couple of things. One was the fact that our Amazon supply chain capabilities had already been opened up to sellers a number of years ago. That went great. Those sellers began asking us to use it for their off-Amazon volume.Once that started happening and got to scale, it became a pretty obvious next step. We're already doing off-Amazon volume. It looks like it's filling a need, so let's go ahead and open it up to non-sellers as well. Customers were asking for it.The second thing is that when you build things for internal teams, you sometimes make decisions based on assumptions about who your customers are. We had to spend some time detaching there. A lot of our services assumed you were an Amazon seller and had an Amazon seller ID.If you didn't have an Amazon seller ID, our systems didn't really know what to do with it. We had to detach that a little bit.And finally, there were some aspects of our services that we had to work on externalizing. For example, bulk distribution, which is a pretty core part of any 3PL, is something we didn't really have until this year.Please click here to read the complete article.

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